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Supervisor, Bakery-Production

City & State: 

Northlake, IL, US, 60164

Job Category:  Bakery Operations

Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 13 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.



Job Title

•         Supervisor, Bakery - Production


•         Northlake, IL USA


•         Production

Reporting to

•         Production Manager

Key Accountabilities

Budget Scope: Applies skills to ensure that product meets Company specifications. Training program will include how training will occur and the exit criteria will verify skill requirements which could include results of the exit criteria to prove comprehension.  This could be in the form of written, verbal and/or demonstration for compliance

General Description: Supervises personnel and organizes activities to ensure effective and efficient processing, and issuance of materials throughout the manufacturing facility Provides supervision to hourly employees and/or non-exempt employees.

Primary Responsibilities of the position consist of but are not limited to:

Supervises plant production line workers with an emphasis on teamwork, safety and excellent sanitation practices in concert with overall company goals and vision, to produce the highest quality product at the lowest possible cost. Ensures that necessary tools, supplies and equipment are available to perform production tasks effectively. Schedules staff and prioritizes workload in order to manage team hours to allotted budget. Performs training, compliance, recordkeeping, and duties related to achieving production objectives. Support quality control programs to ensure production procedures are in compliance with best practices food safety and quality standards

Scope/Complexity/Supervisory Responsibilities

Receives assignments in the form of objectives with goals and the process by which to meet goals. Provides direction to employees according to established policies and management guidance, may become actively involved as required to meet schedules and resolve problems. Administers company policies that directly affect subordinate employees. Management reviews work to measure meeting of objectives.



Essential Duties and Responsibilities

This section describes the core responsibilities of this position. Duties may vary dependent on department staffing and seasonal fluctuations;

% Time

Essential Duties and Responsibilities


Lead and monitor production line tasks.

  • Prior to shift start, reviews production schedule with the line supervisors and keeps them informed of any changes in product, line changes, material availability. Complete shift huddle/communication with Supervisors and employees.
  • Inspects production lines regularly to assure that Good Manufacturing Practices are followed.
  • Makes certain that production areas are kept clean of waste, debris, and liquids to avoid safety hazards.
  • Takes disciplinary measures when an employee fails to comply with company regulations.
  • Ensures that at the end of the shift all documentation pertinent to production: materials, employee hours, and counts are accurate. Completes all required information tracking and data collection.
  • Pro-active response to down time and rapid shift and product changeovers.
  • Resolves quality problems with QA participation immediately.
  • Maintains effective communications between the Shift Manager and supervisors. Identifies significant issues related to quality, safety, down time, production problems or any other unexpected issues.
  • As new products are introduced, supervisors take a pro-active approach to learn everything about the new product and by comparison. Utilize KPI data to drive performance with Line Leaders.
  • Keep accurate records for attendance, employee vacations, performance issues and safety incidents that comply with the company established policies.
  • Assure that E-time process is performed accurately for the pay roll process.
  • Execute production plan.
  • Ensure tasks are performed according to standard procedures and regulations.
  • Investigate and resolve production and personnel issues as they arise.
  • Account for 100% of raw materials consumed in mixing.
  • Ensure production and QA details are properly recorded.




Schedule /assign subordinate staff tasks to meet production goals and objectives.

  • Ensure accurate timekeeping.
  • Evaluate performance.
  • Assure effective employee relations.




Prepare and submit data for production reporting.

  • Prepare daily production report.
  • Report production reports.




Perform continuous improvement review.

  • Analyze production runs and make suggestions for improvement.
  • Observe condition of Plant floor to identify improvement opportunities and make suggestions for improvement.
  • Perform and report on accident investigations.


Reconcile daily down-time.

  • Confer with Maintenance and Production Supervisors daily on production line issues.
  • Determine causes and suggest possible solutions.

Communications Contacts:

-Internal                                                                                                 -External

Bakery Director                                                                              Service Contractors

Procurement/Purchasing                                                                  Supply Contractors

Maintenance Manager/Supervisor

Human Resources Manager


Education, Technical Qualifications, Experience and Competencies Proficiency Level  Skills, Experience & Qualifications

To perform the job successfully an individual should demonstrate the following competencies:


  • Analytical - Uses intuition and experience to complement data.
  • Problem Solving - Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations.
  • Project Management - Completes projects on time and on budget.
  • Technical Skills - Shares expertise with others.
  • Customer Service - Meets commitments.
  • Interpersonal - Focuses on solving conflict, not blaming others; remains open to others' ideas and tries new ideas; listens to others without interrupting; keeps emotions under control.
  • Team Work - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members
  • Delegation - Delegates work assignments; provides recognition for results.
  • Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; inspires respect and trust; accepts feedback from others; gives appropriate recognition to others.
  • Quality Management - Looks for ways to improve and promote quality.
  • Cost Consciousness - Works within approved budget.
  • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically.
  • Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
  • Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
  • Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
  • Dependability - Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.
  • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity; generates suggestions for improving work.
  • Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; makes timely decisions.
  • Motivation - Demonstrates persistence and overcomes obstacles.
  • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; organizes or schedules other people and their tasks.
  • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; Applies feedback to improve performance.
  • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity.
  • Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
  • High School/General Education Degree and/or 12 years’ experience plus related industry coursework.  
  • Computer literate in spreadsheet and word applications
  • Ability to analyze reports and performance
  • Leadership and communication skills
  • Good communications skills, hardworking, dependable, safety conscious and bilingual, English/Spanish preferred.

Five (5) or more years of Supervisory experience in food production a must.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 50 pounds.
  • Regularly required to climb, stand or walk for extended periods of time.
  • Use a computer keyboard and monitor more than 20% of total work time.
  • Work standing or walking for long periods of time.
  • Work bending and squatting.
  • Work making fast and repetitive hand motions.
  • Work in cold refrigerated and hot conditions.
  • The employee must wear toe-protective footwear.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee frequently works near moving mechanical parts and in outside weather conditions, and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and extreme cold.
  • While performing the duties of this position, the employee is subject to a manufacturing, warehouse and walk-in freezer environment where temperatures can vary from extreme cold to very warm.
  • The noise level in the work environment is often moderate to loud.





Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.